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Terms & Conditions

This website is owned and operated by RamTang’ Cello, a trading name of Simply Hospitality Ltd 

Please note that by using this website you are bound to these terms and conditions detailed below, which form the basis of an agreement between you as user and RamTang’ Cello, a trading name of Simply Hospitality Ltd . Registered in England with registration company No. 04773737 and VAT No. GB 378454455

Please contact us at enquiries@ramtang.com if you have any feedback or questions and we will acknowledge receipt within 5 working days (Monday – Friday 10am - 5pm).

By accessing this site, you must be:

  1. Of legal age for purchasing and consuming alcoholic beverages in accordance with the regulations of your country of residence.
  2. In a country which permits the promotion and consumption of alcoholic beverages.

We take a responsible drinking approach, for information relating to responsible alcohol consumption please visit www.drinkaware.co.uk

User Policy

All information, artwork, text, video, audio, pictures, software and other intellectual property (“the Content”) contained on this website are protected by copyright and international laws. All Content is provided on a personal use basis only, none of the Content should be used for commercial use.

You agree that use of this website and any related services is at your sole risk and that RamTang’ Cello makes no representations or warranties regarding the website or the Content whether express or implied, arising by law or otherwise, including that relating to any Content that may be regarded as objectionable, indecent or offensive.

You also agree that RamTang’ Cello will not be liable for any loss or damage of any nature whatsoever and howsoever arising out of or in connection with the viewing, use or performance of this website, the Content, or related services, whether due to inaccuracy, error, omission or any other cause.

RamTang’ Cello reserves the right to change any Content on this website and reserves the right to modify, alter, change, amend, update or revise in any way whatsoever these terms and conditions form the agreement between RamTang’ Cello and the user, but will not change the way RamTang’ Cello uses your information as provided previously without your express consent.

RamTang’ Cello have no control of, accept no responsibility for, and do not endorse any content found within third party sites that may be linked to the RamTang’ Cello. Any reliance placed on information found on these third party sites should be done at the user’s own risk. 

Special Offers & Voucher Codes

When redeeming special offer or voucher codes, users must adhere to the below terms:

  • Customers may only redeem offer codes for one transaction.
  • Offer codes may not be used in conjunction with any other offer.

10% - 20% off Newsletter Sign Up Promotion

  • This promotion is valid when you sign up to the RamTang’ Cellos newsletter for the first time via the sign-up field on www.ramtang.com 
  • Coupon code will be sent to the email address within 24 hours.
  • This offer is not valid in conjunction with any other promotion/offer.
  • 10% - 20% off is valid on ramtang.com only and is only valid on products from the products / shop page.
  • One use per user.

Competition Terms & Conditions

When entering a competition promoted by RamTang’ Cello, you agree to the following terms and conditions:

  • The provider of the prize is stated within the promotional material.
  • The Promoter is RamTang’ Cellos, registered address: 10 Parklands Road, SW16 6TD
  • Entrants must be aged 18 or over. Proof of age and identity may be required.
  • Entry is open to residents of the UK mainland except employees (and their families) of RamTang’ Cellos and their agents, the suppliers of the prizes and any other companies associated with the competitions.
  • Any falsified names or addresses will result in your entry being disqualified.
  • Incomplete, illegible, or inaudible entries will be voided.
  • Only entries made directly by the person entering the competition will be recognised.
  • The provider and promoter of the prize accept no responsibility for lost, damaged or delayed entries.
  • The prize(s) offered is (are) not transferrable and cannot be exchanged for cash or any other alternative prize(s).
  • The winner(s) is (are) responsible for expenses and arrangements not stated in the prize(s), including any necessary travel documents, transport, accommodation, passports and visas.
  • Prizes are subject to availability and the prize providers’ terms and conditions.
  • The promoter and supplier reserve the right to amend or alter the terms of competitions at any time and to reject unsuitable entries.
  • If a prize is unavailable for whatever reason, the promoter reserves the right to offer an alternative prize that is of equal or greater value than the prize originally offered.
  • The winner(s) agree(s) to their name, photograph and disclosure of country of residence being used by RamTang’ Cello in any publicity during and/or after the promotion of the competition. The winner(s) also agree(s) to co-operate with any other reasonable requests by RamTang’ Cello relating to any competition-based publicity.
  • Unless otherwise stated, competition winner(s) will be selected at random from all admissible entries that are received by the closing date, as stated within the promotional material.
  • All reasonable efforts will be made to contact the winner(s). If the winner(s) cannot be contacted, or are unable to comply with the competition terms and conditions, the promoter reserves the right to offer the prize to the next eligible entrant, who will be selected at random in accordance with these terms and conditions.
  • Unless otherwise stated, confirmation of the prize will be sent in writing by email to the prize winner(s).
  • Failure to respond to communications by the promoter of the competition, or failure to meet the eligibility requirements for the prize, may result in the winner having to forfeit their prize.
  • In the event that a discrepancy arises between these standard competition terms and conditions and the details stated in the promotional material, the details stated in the promotional material prevail.